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FAQs

PuroClean Restoration Specialists

Have a question about property restoration? We have the answer at PuroClean Restoration Specialists.

Check out these FAQs and call or text us for more information!

  • How long does it take for drywall to dry?

    The drying time for drywall varies depending on several factors. In most cases, it can be restored to a dry state within two to three days, but this timeframe may differ based on the specific circumstances of each situation.

  • Do you clean water-damaged furniture?

    Our ability to clean water-damaged furniture depends on the material and duration of exposure to moisture. We recommend moving furniture to a dry area or elevating it on blocks to initiate the drying process. We can provide a thorough assessment during an on-site inspection.

  • What should I do after a flood, sewage, or water leak?

    Immediately contact a water-damage restoration company like PuroClean Restoration Specialists. Promptly notify your insurance provider to initiate the claim process. If safe, turn off utilities to prevent further damage. Avoid entering structurally compromised areas. Do not walk through floodwater if electricity is still active, and be cautious of contaminants. Timely action is crucial to prevent mold growth and irreversible damage to your property.

  • What should I throw away after a fire?

    Discard non-perishable food items exposed to heat, smoke, or firefighting chemicals, as well as perishable foods left at room temperature for extended periods. Refrigerated and frozen foods may be salvageable. Dispose of medicines, cosmetics, and burned clothing. Create an inventory of non-restorable items, including names, costs, and purchase dates, to support insurance claims. Photographic documentation is also beneficial.

  • How long will the fire restoration process take?

    The duration of the fire restoration process varies based on the extent of the damage. Local authorities and insurance agents typically need to investigate the site before restoration work can commence, which may impact the overall timeline.

  • What should I do with the water that was used to put out the fire?

    Standing water can lead to additional issues such as mold growth. Professional restoration companies include water extraction as part of their fire restoration services to mitigate further damage to the affected area.

  • Can I stay in my home during restoration?

    The decision to remain in your home during restoration depends on factors such as damage severity, property layout, and personal comfort. We recommend discussing alternative accommodation options, such as off-site housing or hotel stays, with your insurance agent, as these expenses may be covered by your policy.

  • What is involved in a fire damage restoration?

    Fire damage restoration encompasses various processes tailored to the specific fire incident. Typically, it includes smoke odor removal and deodorization to eliminate harmful toxins and lingering odors. We also provide thorough structure cleaning to restore the property to its pre-loss condition. Additionally, we offer contents pack-out and cleaning services, either on-site or at our facility, depending on the situation.

  • What should I do if I find mold?

    Mold growth requires moisture to thrive. Upon discovering mold, it's essential to identify and address the moisture source. We recommend professional mold removal, as improper handling can lead to rapid spread. Avoid using bleach and water solutions on mold, as this can potentially encourage further growth.

  • Will my insurance cover crime scene cleanup?

    Insurance coverage for crime scene or biohazard cleanup varies among policies. While it is often included, we strongly advise consulting your insurance broker or agent to determine the specific coverages outlined in your policy.
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